Best Practices
Best Practices
Floodproof on a Floodplain
An impressive addition to the IDEA Home series, the NEWLOOK Experience Home is a master class in engineering and creative design, with builder Michael Freiburger out-thinking an exceptionally tricky lot
Business
Defining Outdoor Living in 2024
Residential experts weigh in on outdoor living trends in new report
Construction
How to Air Seal the Garage
A poorly sealed wall or ceiling between the garage and the main house can let harmful fumes into the living space
Business
Taking Advantage of Incentives Through Weatherization
Industry insider Kristen Lewis walks us through the basics and benefits of weatherization
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Best Practices
What stories are being told about your business?
“The stories, apocryphal or not, that circulate in an organization reveal its devotion (or lack of it) to quality, and serve to inspire its people to…
Best Practices
Decision making
"What we hear too often is, don't confuse me with the facts, I know what I want to do." Bill Denney PhD
Best Practices
Data, lots of data, but what are you doing with it?
Technology has made gathering data so much easier. However, the problem is we can be overwhelmed by it. Surveys, stats, city, state and national data…
Best Practices
Just focus on your customer
The focus is the customer, it’s about their needs and wants. Sometimes when we try to improve our customer focus and we try to achieve a ‘wow factor…
Best Practices
FMEA
Failure Modes and Effects Analysis (FMEA) is a tool that can assist in identifying where your areas of risk lie and helps structure solutions. By…
Leadership
14 ways to maximize profits
To be more profitable, custom builders must focus on efficiency and cost savings, while looking for opportunities to publicize their work and expertise.
Leadership
Mark Richardson: Coping with unpredictability
When things are unpredictable, our very basic levels of confidence and conviction are diminished. Mark Richardson offers proven ways to deal with the uncertainties in today’s business environment.
Best Practices
Strengths & Weaknesses
In 1989 Warren Bennis published ‘On Becoming a Leader’ which became a key leadership book. He stated that leaders “know who they are, what their…
Customer Service
Are you listening to your remodeling clients?
A recent experience got me thinking about how companies all-too-often fall back on financial incentives when dealing with an unhappy customer, yet…