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Best Practices


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Floodproof on a Floodplain

An impressive addition to the IDEA Home series, the NEWLOOK Experience Home is a master class in engineering and creative design, with builder Michael Freiburger out-thinking an exceptionally tricky lot




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Best Practices

Which Quality tools are most commonly used?

In a recent study the following quality tools were found to be the most commonly and successfully used: Identification and leverage of core…

Best Practices

The impact of Six Sigma

  In a new study on Six Sigma the savings to cost ratio ranged from 2.6 : 1  through to  2 : 1.  As for cost savings as a percentage of revenues, the…

Best Practices

A high level, 7 step process for improvement

Where to start with trying to address improvement. Here is a high level approach. Identify the area for improvement Establish your current…

Leadership

Ideas for the upturn

Richard Dugas, the CEO of PulteGroup, did not want to throw cold water on the party, but he deserves credit for at least pointing out that housing…

Best Practices

Don’t create a bad impression with the simple things in sales!

  It is amazing how quickly we can create a negative impression in the most of simple ways. The danger can be not having perspective, doing what has…

Best Practices

What do you call someone who doesn’t purchase from you?

  An ambassador for your company! Just because you don’t close that sale doesn’t mean that you should disengage with that potential customer. All the…

Best Practices

Lessons from one builder’s ‘quality journey’

This year marks the 19th edition of the National Housing Quality Awards, the industry’s only recognition program dedicated to helping builders grow…

Best Practices

Metal Roof Defects and Quality Assurance

A roof can represent 10-25% of the cost of a building, 90% of improper installation procedures are covered from view upon completion of work and…

Best Practices

Losing money every day

While Quality tools and techniques have been around for a long time and proven their worth I still see and hear situations that amaze me. For example…

Best Practices

Do you listen?

'Of course I do', or so you say! But do you, would you really? I have been shocked over the years at the reaction to those who approach managers,…

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