The Organizational Excellence Committee for the Quality Management Division of ASQ has launched a webpage with a series of papers to support and promote Business Excellence Models such as Baldrige Criteria for Performance Excellence, the European Excellence Model and therefore, the National Housing Quality Award. So if you want to hear new perspectives and get new ideas on performance excellence, especially if you use the National Housing Quality Award Criteria this will be interesting reading. New papers will continue to be added. Authors include Harry Hertz PhD, Director of The Baldrige Performance Excellence Program.
http://www.asq-qm.org/organizational-excellence
The aim is to:
-Contribute to a body of knowledge about excellence models
-Promote the use of international, national and local excellence programs
-Share case studies and success stories about performance excellence
-Explain how traditional quality methods and tools integrate with excellence models