Customer Satisfaction

Customer Satisfaction

A compilation of HousingZone's articles, surveys, ideas, trends, and tips on customer satisfaction for residential builders, remodelers, and architects serving the residential construction industry.



Couple with construction manager wearing a hard hat
Features

Custom home builders share how managing client expectations can eliminate drama and create a better customer experience

Craig McMahon Headshot
Features

Craig McMahon, principal of Craig McMahon Architects, San Antonio writes about how dealing with clients is kind of like marriage counseling.

Kevin Hansen headshot
Features

Building a solid, trusting relationship with your clients is the first rule

Features

Defining and articulating what is a professional in remodeling or new construction is tougher than in some other industries.

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FALL 2018

This Month in Custom Builder

Products
Features

A scientist and an accountant combine their varied skills in a sustainable building company

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