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Best Practices


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Floodproof on a Floodplain

An impressive addition to the IDEA Home series, the NEWLOOK Experience Home is a master class in engineering and creative design, with builder Michael Freiburger out-thinking an exceptionally tricky lot




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Best Practices

‘They’ are sure sign of improvement opportunities

We have all heard of ‘they’ or ‘them’! You know, ‘they’ never give us enough material to do the job. ‘They’ didn’t leave it ready for us again. It…

Best Practices

20/20 Insights on Performance Excellence (Free downloadable book)

In this free book, leaders of Baldrige Award winning, World Class, organizations from all sectors share their success stories and eye-opening results…

Best Practices

A new series of papers available on performance excellence

The Organizational Excellence Committee for the Quality Management Division of ASQ has launched a webpage with a series of papers to support and…

Best Practices

Diversity in our workplace

Diversity in the workplace is a key issue in Baldrige Criteria for Performance Excellence. Diversity creates new perspectives, new viewpoints.…

Best Practices

ISO9001 Impact on Construction Workmanship Performance

A study published in ASQ’s Quality Management Journal this month (Jan 2012) found that ISO9001 Certification (Quality Management Systems Requirements…

Best Practices

The Lean Builder: Our future – Fairmont or Fusion

With the February edition of Professional Builder, I begin a series on the evolution of quality management. Here is a more detailed version of an…

Best Practices

Do you work for this egomaniacal business owner?

One of the advantages of consulting with businesses across the US is you see the companies that get it and the many companies that don’t. Sometimes…

Best Practices

The Lean Design Blog: Another example of low-hanging fruit

I love the easy ones! Scott Sedam and I were implementing a Lean Plan Workout recently and a very simple cost saving opportunity presented itself.…

Best Practices

The Lean Builder Blog: Marshall Field had it right

Last weekend was the annual Christmas sojourn to my wife’s relatives in Chicago. On the obligatory trip downtown to Marshall Field’s to see the…

Best Practices

Hindsight and Foresight for 2012

Learning from the past and planning for the future. As we move toward 2012 we have a wonderful opportunity to evaluate what happened this past year,…

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