Building Operations
Building Operations
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Leadership
The “knowledge worker” rant
I despise the term Knowledge Worker. Why? Let’s start with the definition of Knowledge Worker and you can judge for yourself. Knowledge workers…
Leadership
Be like Mat: Go big
Comas :: 2 Broken bones :: 21 Surgeries :: 23 Concussions :: 100+ Stitches :: 300+ You don’t become the…
Leadership
Text Mex: Meet ‘em where they are
Would you ever use Twitter to announce your family dinner is being served? Ridiculous question, right? Wait. Hold that answer…. The question was…
Leadership
The Inverse Golden Rule + 3 CYA tools when working with Hispanics
You know The Golden Rule, right? He who has the gold makes the rules. On the jobsite today, there is an inverse to The Golden Rule: He who has…
Leadership
“I see dead people” + 3 other common sensibilities
M. Night Shyamalan, the director of The 6th Sense, was opposed to including what has become one of the most memorable movie lines of all-time “I see…
Leadership
Micro-fluency: Sí se puede!
Working at my second office yesterday (Starbucks), two latino twenty-somethings and their language choices caught my attention. They were…
Leadership
Excuse me, sir…your PowerPoint sucks
Stop me if you’ve heard this before. Guy gets up to give a presentation. Self-deprecating intro. Well-dressed. Strong voice.…
Leadership
Translation consternation
“I’ve got a 40-page company policy and about 40 Hispanic employees. Any advice when it comes to translation?” This question came at me during the Q…
Leadership
Communicate your vision like Amazon.com's CEO
Wanted: Woman who could get me out of a third world prison. This is how Jeff Bezos, Founder and CEO of Amazon.com, articulated what he was looking…
Leadership
5 keys to being a good salesman by Jerry Jones
In 2008 the Dallas Cowboys were the featured team on HBO’s Hard Knocks. Hard Knocks is the reality documentary series that takes you behind the…