Quality Management
Quality Management
Blogs related to Quality Management in Professional Home Building and Remodeling Business.
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Rework
Construction projects are complex in nature and prone to cost and schedule overruns. A significant factor that often contributes to such overruns is…
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Flat empowered organizational structures
Flat, team based and empowered organizations have the potential to out-perform tall hierarchical organizations in most every competitive industry and…
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Like changing a wheel while the car is still moving
Process improvement can often be received with impatience and inflated expectations of its impact. One of the regular problems is that a particular…
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Don’t paint yourself into a corner and create a negative work environment
Often managers set goals for employees such as a minimum number of units to be produced each week and once this is achieved on a regular basis, then…
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Back to Basics: Checklists and clearly documenting errors to reduce costs
Checklists and audits may be one of the most basic approaches to quality but they frequently lead to problems of accurate data collection. A common…
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Step by step process diagrams for performance excellence: NHQA
NHQ Award winning builder, NHQA Judge and consultant Tom Gillespie has developed a set of process diagrams that provide an overview of the intent…
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Sometimes risk management is as simple as listening to your customers
Recently I’ve seen a financial company misplace $30k, a health care organization twice have a patient end up back in ER and a manufacturer face a…
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‘They’ are sure sign of improvement opportunities
We have all heard of ‘they’ or ‘them’! You know, ‘they’ never give us enough material to do the job. ‘They’ didn’t leave it ready for us again. It…
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20/20 Insights on Performance Excellence (Free downloadable book)
In this free book, leaders of Baldrige Award winning, World Class, organizations from all sectors share their success stories and eye-opening results…
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A new series of papers available on performance excellence
The Organizational Excellence Committee for the Quality Management Division of ASQ has launched a webpage with a series of papers to support and…