Business Management



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Large triple-pane windows on the south side of this net-zero certified Passive House in Halifax allow for lake views and maximum sun for heating. On the north, street-facing side, fewer and smaller windows make the home more efficient (Photos: Elemental Photography).

Features

There's nothing passive about Natalie Leonard's drive to build sustainable affordable Passive homes

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Features

A preconstruction process that convinces potential clients to pay for estimating is less about contract language and more about beginning a relationship

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A kitchen display at the Jennifer Gilmer Kitchen & Bath showroom in Ashland, Va. “It’s amazing how many details there are in kitchen design,” owner Jennifer Gilmer says. “When a builder is involved in our meetings, he’s much more knowledgeable about design and installation nuances.”

Features

Collaboration holds the key to a smoother selections process that satisfies both client and builder

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Four experts explain how paying attention to cash flow can help keep builders from robbing Peter to pay Paul

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Illustration: Sergev Nivens/Stock.Adobe.com

Features

We ask custom builders: If you could redo your first house or revisit the first years of running your business, what would you do differently?

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Features

Valuable insights Architect Robert Hidey gleaned over decades of residential design experience

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Photos courtesy of Green Gables Design & Restoration

Features

"You never want to get to the next phase and realize somebody's not happy."

 

Michael Lehrer

Michael Lehrer, FAIA

President

Lehrer Architects

Features

Architect Michael Lehrer on great windows, hand-built models, and builders with high emotional intelligence

Construction crew members working on site

Allowing employees to be 100% "off" when they're not at work helps ensure that they're bringing full effort to their jobs.

Features

Research across a number of professions has shown time and again that productivity and accuracy decrease when employees aren’t given sufficient time off to recharge.

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Graphics: Puresolution/Stock.adobe.com

Features

Custom home builders talk about what they do on the front end of a project to achieve better margins

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Features

Make sure your new sustainable project receives a fair valuation

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Custom home builders share how managing client expectations can eliminate drama and create a better customer experience

Top down view of Kitchen sink

True to his nature, builder Nick Schiffer immediately said, “Of course we can build a wood dish-drying rack that would drain into the sink,” then set about researching the best way to do it (Photos: Sabrina Cole Quinn Photography).

 

Features

A craftsman's use of social media puts him on the map

Exterior, dusk, of hillside home in Phoenix, Ariz. by Cullum Homes

This hillside house in Phoenix built by Cullum Homes at The Estates at Paradise Reserve won Custom Home of the Year from the Home Builders Association of Central Arizona. Cullum also built the adjacent subdivision, The Village at Paradise Reserve, using a new model of unitized pricing to build out both. Photo: NCKX Photography

Features

Two custom builders seek to improve margins: one by unitizing pricing relationships with trades, the other by pursuing a coveted homebuyer group

SPRING 2020

This Month in Custom Builder

Products

Fully automated indoor hydroponic appliance that allows anyone to grow herbs, vegetables, and microgreens right in their kitchen all year round without pesticides

Features

Builders should know what leverage and protection they gain and lose when considering alternative dispute resolution techniques
 

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