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Best Practices

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Best Practices

Losing money every day

While Quality tools and techniques have been around for a long time and proven their worth I still see and hear situations that amaze me. For example…

Best Practices

Do you listen?

'Of course I do', or so you say! But do you, would you really? I have been shocked over the years at the reaction to those who approach managers,…

Best Practices

The rule of 8, 9, 12 but never 16

Todd Hallett and I are running a LeanPlan Workout session this week in Tennessee with one of my favorite builders. In the years I have known them…

Best Practices

Watch out for this extreme common framing error that causes warranty nightmares

Whether you call them crickets or saddles, the little patch of roof that is bridging water past a chimney or other element obstructing water flow is…

Best Practices

5W2H A simple process improvement tool

5W2H stands for 5 Ws and 2Hs or Who, What, When, Where, Whey How and How much. When working on improving a process this is a very simple tool to help…


10 steps to mastering field quality – A positive indicator for a recovering industry

The 5th article in my series on Quality Management was just published by Professional Builder Magazine and appears concurrently on www.HousingZone.…

Best Practices

Implementation: Making it happen

“It is leadership, that recognizes that structure and goals are not effective without the corresponding tactics and that neither will generate strong…

Best Practices

Team formation

Forming, storming, norming and performing are the four key stages in team formation. Forming: This is a short lived period when the team initially…

Best Practices

Short term thinking

One of Demings ‘Seven Deadly Diseases’ is ‘The Emphasis on Short-Term Profits’ and therefore on short term thinking. Despite the lessons of the…

Best Practices

Leadership Reflections

Here is a simple exercise to help you reflect on your leadership. Make two lists.  One is headed, ‘leadership I respected and valued’, the other will…

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