Quality Management
Quality Management
Blogs related to Quality Management in Professional Home Building and Remodeling Business.
Advertisement
Measure twice and cut once
Measure twice and cut once. I think that is probably the first thing I ever learnt in construction and I learnt it as a kid listening to my Dad and…
Steve Jobs and Leadership
In the wake of Steve Jobs retirement announcement as CEO, Apple shares fell by 5%. For most people Apple is Steve Jobs, so that’s not a surprise. He…
Hotspots: corrective and preventive action
A hotspot is a recurring problem, by focusing on the top ranking hotspot with corrective and preventive action they can be reduced or eliminated…
Do you remove things that get in the way of progress?
Here are some interesting results from a 2011 survey by the Baldrige Performance Excellence Program. % Agree or Strongly Agree As it plans for the…
The all American home
When we talk about sustainable home building we focus on energy efficiency and green. But another level of sustainable building is ensuring that…
SMART
The SMART acronym is an excellent way to evaluate your goals and objectives. Are they Specific, Measurable, Attainable, Relevant and Timely Specific…
Clean job sites…who cares!?
Disorganized and untidy job sites are covered with destroyed or damaged materials, reflect chaos between trades, reduce productivity and send the…
Talent management and best practices
We spend a lot of time and effort training our teams and developing them in our culture and so the retention and ongoing development of our talent is…
Sustainability and social responsibility
The construction industry dramatically impacts the environment, with buildings consuming 17 percent of the world’s fresh water, 25 percent of its…
Don’t service or process me, I am a customer
I am not a car nor am I a piece of meat, so please don’t service or process me, I am a customer! But those terms and attitudes still exist. I…