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Best Practices


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Floodproof on a Floodplain

An impressive addition to the IDEA Home series, the NEWLOOK Experience Home is a master class in engineering and creative design, with builder Michael Freiburger out-thinking an exceptionally tricky lot




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Customer Service

Octogenarian Earns NATE Recertification

84-year-old HVACR technician passes North American Technician Excellence certification retention test

Leadership

Remodelers Tighten Up Labor Costs to Stay Afloat

Faced with a shortfall of new business, remodelers have been obliged to make cuts in staff, pay and benefits and bring work in house that used to be outsourced.

Leadership

Should Remodelers Invest in Social Media?

Professional Remodeler magazine examines why remodelers should care about social media and what they should consider before jumping in.

Awards

The Veteran Rookie

Working her way up and learning the ropes from mentors, this sales newbie rose to the top to grab gold

Awards

Green with Optimism

Confidence, enthusiasm and leaving no lead unturned pays off

Awards

The Keys to Sales Success

We interviewed some of the Nationals' gold winners after the January awards ceremony in Las Vegas to learn what they attribute for their success

Awards

A Focus on Lifestyle and Value Wins the Day

This knowledgeable sales team is well versed in this community’s varied inventory

Awards

Selling Well, Despite the Odds

This team set and met outstanding goals in a slowing Canadian market to win gold

Awards

She Made Cyber Sales Soar

Prospecting on the Web became a fresh and effective tool for selling new homes

Awards

Key Accountability

Diligent training and follow up keeps his staff on its toes and product moving in a market that just got a little tougher

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