Best Practices

An impact of quality video, a builders view

So often I hear builders say that quality may work in manufacturing plants, but not out here building homes. Well of course it does work, but hearing that from a successful builder is ideal. Here is a link to a short video featuring Gary Zajicek, VP of Construction and Customer Relations at Veridian Homes in Madison WI. Gary talks about the impact of using Quality Management Systems, in this case the NAHB Research Centers, National Housing Quality Certification program for Builders and Trades which is based on ISO9001.
Sept. 6, 2011

So often I hear builders say that quality may work in manufacturing plants, but not out here building homes. Well of course it does work, but hearing that from a successful builder is ideal. Here is a link to a short video featuring Gary Zajicek, VP of Construction and Customer Relations at Veridian Homes in Madison WI. Gary talks about the impact of using Quality Management Systems, in this case the NAHB Research Centers, National Housing Quality Certification program for Builders and Trades which is based on ISO9001.

https://www.homeinnovation.com/qualitycertified

For a detailed case study on Veridian Homes go to this link to access a pdf.

http://www.toolbase.org/Best-Practices/Quality-Management/quality-management-high-performance-homes

About the Author

Denis Leonard

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the homebuilding industry as well as construction engineer, site manager and in training, auditing and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental and safety management awards for clients.

Denis is co-author of 'The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence'.

http://www.BusinessExcellenceConsulting.net

[email protected]

Full listing of blogs https://www.probuilder.com/author/denis-leonard

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