A Service Business
Custom builders are finding allies in a new place — their suppliers. A few short years ago, the residential construction industry seemed to be focused on removing what they thought were unnecessary costs from the supply chain. The impulse was being driven by the national builders, who were trying to leverage their buying power to create economies of scale.
If successful custom home building was a recipe, the ingredient list would be one part skilled builder and trades; one part good land, floor plans and options; and two parts satisfied customers. Because customer satisfaction is such an integral part of the custom home building recipe, custom home builders are focusing more than ever on improving their customer satisfaction ratings.
Design Idea File: Spanish Gold
A porte cochere sets the stage for this southern California custom residence's grand entrance, withholding the view of the two-story home's elegant Spanish Colonial façade until one has passed under its distinctive arcade and into an ultra-private central car court.
Details of Award Winning Homes
After reviewing hundreds of entrants for the 2005 Best in American Living Awards, this year's judges discussed a number trends that emerged both regionally and around the country, including baby boomers' affinity for second homes as well as an occasional occurrence of lime green.
In My Own Words: Blair Custom Homes
John Blair of Blair Custom Homes in Bethlehem, Penn., describes what products he wouldn't build without.
Product Review: The Products Make the Home
Award winning homes require quality products. Here are the manufacturers whose products were used the most in the making of this year's BALA homes.